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Hi Sarah,
Just back from my short cruise and back
in the office. Just wanted to let you know that the ram arrived
when I was away. it looks great. I have never seen anything like
this before. Can't wait to install this afternoon and try it
out..
Great job well done. Worth every penny!!
Thanks Georges
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Dear
Richard,
Thanks for
the feedback.
You in the
UK, you know all about customer-satisfaction.
I am very
happy and won’t forget in the future.
With
regards,
Jo De Vogeleer
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I've worked with you before and I
want to say that the product support is awesome. I really
appreciate the fact that my system is serviceable.
Thank you, Tony Frudakis
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Subject: RE: Repair of Navico WP5000 unit
Dear Sarah,
Unit arrived this morning (Fri), many thanks for prompt,
efficient and economical service.
Regards, Ron Chisholm
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Thanks again for all your help you've been very fast, efficient
and from your emails sounds like friendly too! How wonderful as
customer service is not much of a priority here in Thailand.
Please feel free to show this to your boss and let them know
that we have been very impressed and will be recommending your
services to any other 'yachtie' who asks.
Cheers, Jo Miller.
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Subject: NMEA Converter Box
Richard,
The box worked great, thanks for all your help. l have passed
your name on to Cummins, that have had this issue before and
hopefully they will send some business your way.
Have a Happy New Year!
Cheers,
Jim Vander Hey
Electronics Manager
Cay Electronics Inc.
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Subject: NMEA FFD
Dear Sarah,
Thank you very much for all your efforts! What good news to hear
that we'll have it back tomorrow.
Our client will be a very happy chappy. (and when the clients
are happy, we're happy!)
Kind regards,
M.J. Korving
Technical manager
Sailtron B.V.
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Subject: RE: NMEA FFD
Hi Sarah,
Wow that's very good news! thank you thousand times for your
help!
With kind regards,
D.J. Penning
Service coördinator
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Subject: Re: B&G Network Wind
Dear Sarah Pidgley,
I have just receive the unit. Thank you
very much and congratulations for your efficiency. It has been a
pleasure to deal with you.
Yours Sincerely, Pablo Sueiras
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Subject: Speed Boss
Richard,
The seat magnet arrived Friday morning, and the Speed Boss was
functioning properly for my weekend row.
Thank you!
Delvan
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Subject: Re: B&G Unit for repair
Sarah,
B&G Boat Speed unit.
Many Many thanks for sorting out this unit, I received it this
morning, your service is excellent.
Thank you again Mari Jones.
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Subject: Hornet 4
Dear Mrs. Sarah,
Coming back from abroad I find that my neighbor harbored a
package for me coming from your side.
I must tell you that how your company dealt with my problem did
really dumbstruck me - in the sense of - what a surprise.
Actually I was expecting many things but not this one - that
your company would in fact repair the unit without cc involved;
Chapeau, chapeau and my very best of big THANKS.
There is no doubt in my mind with whom I am dealing in future
and where I buy my next equipment.
If I see a way how to throw a stone in your garden I will
certainly do just that.
Meanwhile,
Again my very best thanks
Cordially,
H. Joerg
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Subject:
R.A.McKie (Windthrift). Locata Watchman repair
Hello Tinley ,
Just a quick note to thank you for your excellent response to
my repair which arrived today and I am so relieved that I will
have the instrument again for use next year.
Not often that I send thank you letters - Well done again.
Best regards - Alastair Mckie
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Subject:
thankyou
Thankyou
very much for sending me the drawings so promptly, they arrived
already. It's been great doing business with an efficient
company like yours. Good on you.
Cheers,
Fred Acke
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Subject:
Many Thanks
Hello and
God Bless You All.
Package
arrived Tuesday @ 12:55 by way of Memphis, Mirabel, Montreal
and Dartmouth. Started installation at once, completed same
Wednesday AM. Threw switch and ALL WORKS LIKE NEW, (probably
better) My sincerest thanks to you all for your efforts. I shall
do my best to see that news of this kind of service gets around
at least in my area.
Yours
sincerely, Bob Sarty.
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I have refitted my seafarer voyager wind instrument today and am so happy to
see it working again as its one of four units (wind,depth,log and compass)
and could not face the task of having to buy a new unit and all the trouble
of fitting it, especially the masthead part.
I initially contacted another marine electronics repair service but the
moment I mentioned seafarer they did not want to know.
Your service was pleasant and kept me informed.
Many thanks.
Regards
Andy Putt.
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